For credit card payment, what if I didn't receive the 3DS one-time password (OTP) via SMS?
The 3D verification SMS is sent by your card-issuing bank. If you haven't received it, try the following:
- Make sure your phone has a stable signal and isn't in Do Not Disturb mode
- Wait 1–2 minutes (some banks are slower to send)
- Close the current page and restart the payment process from the subscription page
If you still don't receive the code after several attempts, contact your card-issuing bank directly to confirm that 3D Secure verification is enabled on your card.